Before you email, please read:
A. My shipping label has generated a tracking number, but I do not see movement: (your perishable item is not sitting in a box somewhere in a corner getting stale)
1. Shipping department pre-prints labels to prepare while they build corrugated shipping boxes.
Fyi: you can pre print a shipping label and ship it in a week, a month, or a year.
2. When the kitchen has it ready, it will go into the box, and you will see it says “usps pickup day and time”.
3. Tracking will start to move fast.
If your order has not shipped and you would like to cancel your order for a full refund we would be happy to do so!
Please email with your order number and you will receive an email with a refund notification.