A. For corporate Holiday orders we will be happy to send over out excel spreadsheet which makes ordering a lot easier!
B. If your shipping label has generated a tracking number, and you do not see movement:
1. Shipping department pre-prints labels to prepare.
FYI: you can pre print a shipping label and ship it at a later date.
2. When the kitchen has it ready, it will go into the box, and you will see it says “usps pickup day and time”.
3. Tracking will start to move fast.
C. If your order has not shipped and you would like to cancel your order for a full refund we would be happy to do so! Please email with your order number and you will receive an email with a refund notification.